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Sales and Marketing
Sales and Marketing are not synonymous! For many people who market Sales is the key word on their business card, and similarly you find those
with Marketing selling!
If Marketing is "The entire process of getting and keeping customers who pay you, so you make a profit", then Sales must be a part of Marketing
and not the other way around.
As customers are taking the path from oblivious ignorance of your existence to being so aware and so familiar with you and how you are uniquely
placed to provide the pain relief they want that they will contact you to seek your help, you have been Marketing!
Guiding a prospect along the journey from expressing an interest in, or an intent to, purchase, through their first purchase and into that state
called "loyal customer" is Sales.
And ensuring that the first-time purchaser is aware of what else you can provide - and which they want - and encouraging continued two-way
communication so that Sales can create loyal customers out of them, and letting them easily tell the rest of the market how brilliant they think you are and
why, is once again Marketing.
Free Help and Advice from David Winch
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Business Growth
Visit our Business Growth area and discover how to achieve your goals. Business growth is the key, the definition almost of business
success. Future growth of a business can be planned and caused to happen.
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