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21st Century Sales & Marketing
Before the end of the twentieth century, there had developed in Sales and Marketing the idea of winners (salespeople) and losers (customers), characterised
by military analogies.
People went on Sales and Marketing courses to learn to sell snow to Eskimos and sand to Arabs. Marketing was close on its
heels! Sales strategy and Marketing tactics were planned with military precision using military ideas.
In the 21st century this just doesn't work any more. Sales and Marketing is now seen as a mutually beneficial partnership,
characterised by analogies to do with trust, competence and integrity.
If the Eskimos want more snow or the Arabs want more sand, then they can buy it from a 21st century salesperson. It's now realised that
you need to be supplying the 'right' product and Marketing it to customers who want it.
Sales is now looked on as a win-win activity where buyer and seller help each other to obtain the greatest value available. By embracing
21st century ideas of Sales and Marketing, where doors are kept open for future business and where customers are so pleased they want to tell the world, businesses
are able to stop wasting money on ineffective and inappropriate activities, invest in productive and profitable strategies, and avoid disappointing sales and profit
figures.
Free Help and Advice from David Winch
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The Customer Journey
Prospects need to see a clear route to their objective, and you to yours!
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